Customer Reviews

Updated November 2017.

"I would recommend Kia West because all of the people I met during the sales process answered our questions intelligently and represented their vehicles with professionalism." - Barbara B.

"Honesty, friendly, fair service. Birchwood Kia was the best out of the 7 or 8 dealerships that I had been to while looking for a new car." - Martin R.

"Knowledgeable staff, friendly and approachable team, zero pressure. The experience was truly wonderful." - Samantha T.

"Fast, friendly, and made the car buying process easy." - Sheena F.

"Awesome people, I had questions and questions were answered. They kept their word on looking after my vehicle purchase, and everything was great! I would definitely recommend to go to Birchwood Kia West." - Donna C.

"Staff was excellent, listened to what my needs and wants were and did their best to help me achieve them. I was very happy with my experience from test drive to the purchase of my vehicle. Would definitely recommend them to others." - Erica M.

"Best experience I've ever had at a car dealership! Very professional and courteous!" - Christopher S.

"Our salesman was wonderful. Michael Downs asked the right questions about our needs, plus he asked us about what we were interested in. Made us feel comfortable and have a laugh along the way. He made buying a car not a chore, but a fun experience." - Marjorie M.

"Ensured our needs were met and considerate of any concerns voiced. Spent as much time as required to ensure we were comfortable with the features of the vehicle after the purchase." - Ronald H.

"Very satisfied with the knowledge of the product and was treated in a very friendly and professional manner. All the staff we dealt with were more than willing to answer all our questions, made us feel very confident in the decision we made. Special thanks to Dan!!" - Bruce K.